Privacy Policy
Last updated:
Rudraira Projects ("we", "us", or "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights with respect to it.
1. Information We Collect
When you submit an inquiry through our platform we collect your name, phone number, and optionally your email address. We also collect standard server logs (IP address, browser type, pages visited) for security and analytics purposes. We do not collect payment information.
2. How We Use Your Information
Your contact details are used solely to respond to your property inquiry and connect you with the relevant channel partner. We do not sell, rent, or share your personal information with third parties for marketing purposes. Server log data is used only to maintain platform security and improve performance.
3. Data Retention
Inquiry records are retained for up to 24 months to allow follow-up and dispute resolution, after which they are permanently deleted. You may request earlier deletion by emailing us at support@rudrairaprojects.com.
4. Cookies
We use a single HTTP-only session cookie for admin authentication. This cookie is never accessible to JavaScript and expires after 8 hours. We do not use third-party tracking cookies or advertising cookies.
5. Third-Party Services
We use MongoDB Atlas for data storage (subject to MongoDB's privacy policy) and Resend for transactional email delivery. Property images may be served from third-party CDNs. These services are bound by their own privacy policies.
6. Security
We implement industry-standard security measures including HTTPS-only connections, HTTP-only signed cookies, and rate-limited authentication. Despite these precautions, no system is completely secure and we cannot guarantee absolute security.
7. Your Rights
You have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise these rights, email us at support@rudrairaprojects.com. We will respond within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the bottom of this page reflects the most recent revision. Continued use of the platform after changes constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related questions or requests, contact us at: Email: support@rudrairaprojects.com Phone: +91 9000168015 Address: 123 Real Estate Ave, Hyderabad, Telangana 500081